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100% Satisfaction Guarantee. Returns must be made within 30 days of purchase. In store exchanges are available if product is in stock, please call ahead to confirm, all other refunds will be processed via this website.We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.